An Important Announcement Regarding COVID-19

 

Dear Valued Guests,

At Arsenic & Old Lace Bed and Breakfast, your health and safety, and that of our incredible staff, is our top priority. Like you, we’re aware of and concerned by the rapid spread of COVID-19 (aka Coronavirus). We want to take a few moments to address your concerns, and let you know that we’re doing everything we can to ensure peace of mind for your upcoming travels with us.

While our standard routine has always gone above and beyond the minimum requirements for cleanliness in the hospitality industry, we’ve taken the time to update our policies and implement additional measures in the face of COVID-19. We’re also screening our staff daily to ensure no one is sick or showing any signs of illness. We have made it clear to staff that no one is allowed at work if they are showing any signs of illness. We are closely following all guidelines established by both the Centers of Disease Control and Prevention (CDC) and the World Health Organization (WHO).

If you do have reservations, we urge you not to cancel. However, understanding flexibility is necessary in these times, we are always happy to reschedule your stay if you know your desired dates. If you need to cancel within 15 days of your reservation (45 days for group reservations – 2 or more rooms) we will charge for the balance of your reservation and issue a gift certificate valid for 1 year but extendable. These policies will be in effect between now and April 30, 2020. We will continue to revisit this policy and inform you of any changes as needed.

Getting away to focus on health and mental wellbeing in times as uncertain as these is important. Our property will continue to offer the same exceptional accommodations and hospitality as always, and serves as a healthy alternative to larger and more crowded hotels.

Finally, please consider purchasing a gift certificate now, to be used at a later date.

We look forward to welcoming you back to the Arsenic & Old Lace Bed and Breakfast soon.

Warm Regards,

Doug & Beverly

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